Privacy policy

Information you provide

When you request service, this website collects your name, phone number, ZIP code, selected service and any optional email address or other details you provide. We use this information to respond, arrange service and manage the request.

Requests, calls and incomplete forms

The website records form requests and technical delivery information so a request can be saved and retried if a connection fails. It also records phone-link clicks and some unsuccessful or incomplete form attempts. These records can include information entered into a form and the page where the interaction occurred. A phone-link click is not a recording of the call.

Website analytics and visit information

We use Google Analytics to understand visits and website interactions. Visit information may include the referring website, landing page, browser and device information, advertising click identifiers and campaign tags in the address. Browser storage helps connect an interaction with its visit and remembers whether an offer has already appeared.

Contact details entered into the form are handled separately from Analytics conversion events. A recorded form conversion indicates that the website accepted the request; it does not establish that a service was booked or completed. Browser settings and extensions may limit analytics and storage.

Service providers and records

Cloudflare hosts this website and stores request records used for reliable handling. Our email delivery provider sends service notifications to our team. Google provides the website analytics service. These providers process information needed for their respective functions. Saved requests and email notifications are used to handle service inquiries.

Questions about your information

Call (352) 675-6376 with a question about this policy, the information in your service request or a request to update or delete it. Please identify the request you are asking about so we can locate the relevant record.