Ventless gas fireplace repair by a family-owned team in Christmas
Vent-free logs sooting or the pilot dropping out in Christmas? Our pros trace it, fix it and show you what changed.
- Licensed & insured
- Locally run
- Family owned and operated
- Same-day service available
On paper before any vent-free repair in Christmas
Free to have checked in Christmas, and no obligation follows the visit.
- Thermocouple position and valve connection
- Distance from furniture and curtains noted
- Screen, hood and glass door arrangement checked
- Inlet pressure compared with the model's range
The manual behind every vent-free repair in Christmas
Pulled from the manuals and code sections our Christmas technicians work from on every vent-free job.
What the oxygen depletion sensor pilot does
A vent-free gas fireplace burns the air of the room it sits in, so it carries a safety pilot called an oxygen depletion sensor, or ODS. One maker's manual describes the job plainly. The ODS pilot shuts the heater off when fresh air runs short, and it cuts gas to the main burner if the flame goes out.
That makes the ODS the first part our technicians examine on any ventless gas fireplace repair. A dirty or worn pilot can shut the fire down in a room with plenty of air, which is why its condition is checked before anything else is blamed.
Reading the pilot flame against the thermocouple
On many vent-free units the pilot flame has to wrap the thermocouple to hold the gas valve open. One manual prints the correct pattern beside a faulty one in which the flame misses the thermocouple. The thermocouple cools, and the heater shuts down.
A pilot knocked out of position, a partly blocked orifice or low gas pressure can each move that flame. Our specialists identify which one is at work before quoting a part, so you never pay for a thermocouple the fireplace did not need.
Glowing embers in the right amount
Where a maker allows glowing embers at all, they go only where it says. One log set manual places rock wool embers on the front portion of the burner only, in a single layer torn into dime-size pieces, and says the total must never exceed the amount supplied with the burner.
It also says all old loose material must come off before new embers go on. Our technicians clear the burner, reapply embers to the diagram and check the flame, and that work carries our workmanship warranty.
Propane supply rules for vent-free units
Propane vent-free manuals set clear rules for the tank. One says never to place supply tanks inside any structure, to keep them outdoors and to avoid tanks under 100 pounds of capacity, which can cause performance problems.
It also lists a low propane supply among the reasons a pilot will not stay lit. We check the supply before the valve, and anything involving the tank or its piping goes to your propane supplier as a separate item.
Identifying a vent-free unit without its manual
Plenty of homes change hands without the fireplace manual. The rating plate names the model, the gas type and the input, and that is enough to find the correct instructions, clearances and parts list for the unit.
On a first visit in Christmas, our specialists find the plate, record its details and work from the maker's instructions for that model. When a plate is missing or unreadable, we tell you what that limits.
Other work in Christmas
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- Fireplace InstallationPlan the fireplace before opening the wall.
- Smoke Chamber RepairRepair the transition above the fireplace opening.
Learn more about ventless gas fireplace serviceChristmas services
Before you book vent-free service in Christmas
The inspection in Christmas is free, and these answers help you get more from it.
Can I burn wood in a fireplace that has vent-free logs?
No. The manuals say solid fuels must not be burned in a fireplace holding an unvented room heater, and firebox makers print the same warning on the unit. Burning paper or cooking over the logs is ruled out too.
Can a vent-free fireplace be the main heat for my home?
No. Section 621.2 of the Florida fuel gas code says unvented room heaters cannot be the only source of comfort heating in a dwelling, and the manuals describe them as supplemental heat.
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