Cracked panels and worn fireplace parts fixed in Eagles Nest

How to recognize a factory-built fireplace

A factory-built fireplace usually shows a metal frame around the opening, refractory panels inside, louvers or a metal top above the opening and a round metal chimney or a framed chase outside. A rating plate names the maker and model.

Decorative facing can hide most of those clues. We confirm the type at the free inspection, because the repair methods for a steel firebox and a masonry one have little in common.

• Metal frame around the opening
• Refractory panels inside
• Louvers or a metal top above the opening
• Round metal chimney or framed chase outside

Parts for older and discontinued models

Factory-built fireplaces outlive their production runs. One maker states that it provides replacement parts, where practicable and if available, for a set period after the last date of manufacture of a model, which means some older parts do run out.

We check availability before scheduling the work, so your fireplace is opened only when the parts are in hand. When a part is gone for good, we explain the options, including replacing the fireplace as a separate installation.

Air conditioning, fans and draft

One maker's warranty notes that it is not responsible for inadequate draft caused by air conditioning and heating systems, mechanical ventilation or construction conditions that create negative pressure in the room.

That note points to where many draft problems start. Before replacing any part for a draft complaint, we look at the fans, returns and air handling near the fireplace and explain what we find.

• Air conditioning returns
• Bath and kitchen exhaust fans
• Mechanical ventilation
• Tight construction

Comparing prefab repair quotes

Two quotes for the same prefab repair can differ because one names listed parts and the other names generic replacements. The words to look for are the maker, the model and the part numbers.

Ours names each of them. If another quote uses a universal panel or a pipe section from a different system, ask how it fits the listing, since that question separates a repair from a patch.

• Maker named
• Model and serial number named
• Part numbers listed
• Generic parts flagged