Local fireplace repair and service in Kingswood Manor

What we look at on a fireplace service call

A fireplace service call starts with the same walk-through whatever brought us out. It gives our technician a baseline and keeps small faults from being missed while attention goes to the one you called about.

We also note the fireplace type, any label or model information and signs of past repairs. Everything goes into writing, with the item you asked about at the top. Parts that are sound are marked sound, so you know what was checked and not only what needs money spent on it. That record also gives next year's visit a starting point.

• Firebox walls, floor and joints, or the panels in a factory-built unit
• The damper, its handle and how far it opens
• The hearth, the facing and the trim around the opening
• Doors, screen, grate and the ash dump where fitted

Questions worth asking a fireplace repair company

Before anyone works on your fireplace, a few plain questions separate a careful fireplace repair company from a guess.

Clear answers should come without pressure. A company that cannot say what kind of fireplace you have cannot say which rules the repair has to follow, and one that cannot name the failed part is quoting for luck.

Our technicians expect these questions and answer them on site in Kingswood Manor. The same answers then appear in the written estimate, so you can set it beside any other quote and compare like with like. If we think a repair is not worth doing, we tell you that too, in writing.

• Which fireplace type is this, and how can you tell?
• Which part failed, and how did you confirm it?
• Are the parts listed for this model, or generic?
• What is included, and what is left out?

Bringing a long-unused fireplace back into service

A fireplace that has sat unused for years can hold surprises. A damper may have seized, a grate rusted, debris collected in the throat and earlier repairs may be hidden under paint or behind a decorative screen.

Lighting a fire to see what happens is the wrong first step. The fireplace should be checked cold, from the firebox up to the damper, and the flue inspected before the first fire, in line with the yearly inspection NFPA 211 calls for.

Our crew in Kingswood Manor works through that list and writes up only what is needed. Some fireplaces need very little, and you will hear that too.

• Damper freed and run through its full travel
• Firebox and joints checked for damage
• Hearth, face and lintel looked over
• Flue checked or swept before the first fire

The first fire after a fireplace repair

After a repair, the first fire is a check as much as a comfort. Some repair materials need time before they see heat, and the product instructions set how long. Our technicians tell you when the fireplace can be used again and whether the first fires should be small ones.

Open the damper fully before lighting. Build a modest fire with dry, split wood, watch how the smoke rises and notice any smell in the room. If smoke fills the room, get everyone out and call 911 from outside. Keep the screen closed, or the doors set the way the fireplace's instructions describe.

If something seems off but nothing is urgent, let the fire burn down, note what you saw and tell us. The work is covered by our workmanship warranty, and our crew in Kingswood Manor will look at what you noticed.