Local chimney and fireplace service for Lake Fairview

Black soot on the logs, the glass or the top of the opening of a gas fireplace is not normal, and for owners in Lake Fairview, an official Orlando neighborhood, it usually means the flame is touching something it should not. Gas log sets and burners are designed to burn cleanly with the logs in exactly the positions the manufacturer shows.

When a log is moved, broken or replaced with the wrong piece, the flame can hit it and leave soot. Logs get moved more easily than people think. Cleaning the glass, reaching in to relight a pilot or simply bumping the set can shift a log. Some sets come with small pieces that fall out of place over time, and replacement logs bought separately may not match the originals.

The log placement diagram in your owner's manual shows where each piece belongs, and it is worth comparing with what you see, with the unit turned off and cold. Soot can also point to other problems. A dirty burner or clogged burner ports can change the flame. On vented sets, a damper not fully open or a flue that is partly blocked can cause sooting and odor.

On direct-vent units, a vent that is damaged or blocked outside can affect the flame. Keep the fireplace off if soot is building up quickly, and anyone who suspects gas should get everyone out of the house and phone 911 or the gas utility once outside. Our technicians clean the logs, burner and glass with methods the manufacturer approves, set the logs to the diagram, check the gas pressure and flame, and look at the venting.

If a log is cracked or missing, we order the correct replacement for your model. The inspection is free with our local, family-owned company, and every repair in Lake Fairview is priced in writing first. We take 10% off any service booked within 72 hours after the free inspection, and the work is 100% satisfaction guaranteed.