Loose stones reset and joints repointed on Paradise Heights chimneys

Resetting a loose stone

A loose stone comes out carefully, by hand, without prying against its neighbors. The old mortar is cleaned off the stone's back and the bed it came from, down to sound material.

Then the stone goes back with fresh mortar filling the whole bed, pressed in until mortar squeezes out around its edges, and the joints are tooled to match. Before any of that, we find out why it loosened, since a reset over the same water problem will not hold.

• Removed by hand, neighbors protected
• Old mortar cleaned off stone and bed
• Reset with full mortar coverage
• Joints tooled to the existing profile

Ledgestone and stacked courses

Ledgestone styles are laid in long, level courses, and one maker's directions say they should be installed from the bottom up, keeping each course level and plumb, with long pieces run horizontally.

A loose or missing piece breaks the line and is easy to spot. We reset pieces level with their neighbors, trim replacements to the course height and check alignment as we go, so the repair disappears into the pattern.

What cannot be seen from the surface

A surface inspection shows the stone, the joints and the details at the edges. It cannot show the condition of the barrier, lath and scratch coat behind intact veneer, or the core of a solid stone chimney.

We say so in writing. When a finding suggests a hidden problem, we explain what a small opening would involve and what it would cost, and nothing is opened without your approval.

Scheduling stone work around cure and cleaning

A stone job has three parts on the calendar, the working days, the first days of curing and the wait before any real cleaning. Planning them together avoids surprises, such as a planned party with fresh joints still covered.

We book the work around your plans and the forecast, tell you when the covers come off and give you the date when the stone can be cleaned beyond a dry brushing.

Save 10% on stone chimney repair booked within 72 hours

Any service booked within 72 hours after your free inspection is 10% off, and stone chimney repair counts. Mention the offer when you book, and it appears on your written estimate before you approve anything.

The discount applies to the service you book, including resetting, repointing and stone replacement when they are part of that job. It is a simple offer from a local business, honored the same way every time.