Refractory panels and prefab fireplace parts replaced in Tangerine

When a cracked panel needs replacing

Makers set their own limits for when a cracked refractory panel should be replaced, and those limits live in the owner's manual for each model. A panel that has lost pieces, crumbles at the edges or leaves steel showing behind it is past any reasonable limit.

We read your model's guidance, look at every panel and tell you which ones need replacement now and which can be watched. The estimate names each panel by its position and its part number.

• Pieces missing from the panel
• Crumbling edges
• Steel visible behind the panel
• Cracks wider than the manual allows

How refractory panels are replaced

Panel replacement follows the manual for the model. Retainers are released, the damaged panels come out in the order the design allows, the firebox behind them is cleaned and checked, and the new panels go in with their retainers secured.

Because the panels interlock, one damaged side panel can mean moving others to reach it. We explain which panels come out and why, and we look over the steel firebox behind them while it is exposed.

• Retainers released
• Damaged panels removed in order
• Steel firebox cleaned and checked
• New panels fitted and retainers secured

Minimum chimney height on a factory-built system

Factory-built fireplaces are tested with a minimum and a maximum chimney height. One maker's model needs at least 16 feet from the base of the fireplace to the top of the termination for a straight flue, more with two sets of elbows and no more than 50 feet in all, while a different model from the same maker sets 12 feet above the appliance as its minimum.

A chimney shortened during a roof job, or a system that was always short, can explain a stubborn draft problem. We measure the system against your model's figures.

Who works on your prefab fireplace

Prefab repair is parts work, manual work and careful handling of a steel appliance inside a finished wall. Our family-owned team handles the identification, ordering and fitting, from the first look at the rating plate to the last retainer.

The person who inspects your fireplace explains the scope, and the crew that returns works from that written plan. If the result is wrong in any way, our 100% satisfaction guarantee brings us back.