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Your fireplace repair team in Conway

One local team for masonry and factory-built fireplace repair, with listed parts and a 100% satisfaction guarantee.

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  • Locally run
  • Family owned and operated
  • Same-day service available
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Fireplace repair items we put in writing for Conway

  1. Fireplace type confirmed, with the model where labeled
  2. The passage from the firebox up past the damper
  3. Insert door gasket and baffle
  4. Written record of parts and materials

What goes into a fireplace repair that holds

What the listing on a factory-built unit means

Under the Florida Building Code, a factory-built fireplace carries a listing and label, is tested to UL 127 and goes in only within the terms of that listing. In plain terms, the maker tested the fireplace as a complete system, with its own parts, clearances and accessories, and the label says so.

That listing follows the fireplace for its whole working life. A repair that changes the parts, the clearances or what is fitted inside can take the unit outside the conditions it was tested under. That is why repairs on these units start with the manual and not with a trip to the hardware store.

The estimate we write in Conway names the model, the listed parts we plan to use and any condition from the manual that affects the job. You can see at a glance that the repair keeps the fireplace inside its listing.

Fans fitted to some factory-built wood units

Some factory-built wood fireplaces are fitted with a blower that moves room air around the firebox and back into the room. When it fails, you may hear rattling or grinding, the fan runs without moving much air or it will not start at all.

A blower is a model part. The motor, the mounting and the connection come from the maker's parts list, and the service instructions for the model set how they are reached and replaced. A generic fan fitted in its place is not part of the listed system.

Our technicians confirm the model, test the blower and its control and replace worn parts with the maker's kit. New wiring or a new circuit to the fireplace is work for an electrician, and we tell you when a fault has crossed that line. The blower parts and any electrical note sit on separate lines of the estimate.

A fire that struggles to draw

A fireplace that draws well pulls smoke up and away from the opening. One that struggles leaves the fire smoldering, the face darkening and the room smelling of smoke. EPA guidance says a smoldering fire is unsafe and wasteful in most appliances.

Weak draw has a handful of causes on the fireplace side. The damper may not open all the way, the passage above the firebox may be partly blocked, the wood may be wet, or an outside air control on a factory-built unit may be shut. Other causes sit higher up and belong to chimney work.

Our crew checks the fireplace-side causes first, because they are quick to confirm and often quick to fix. Where the answer lies in the chimney, the estimate says so and points to the right service, so you are not paying for fireplace parts that will not change anything.

How close wood trim can sit to the opening

Mantels and wood trim look natural around a fireplace, but the Florida Building Code limits how close combustible trim can sit to a masonry fireplace opening and how far it may project the nearer it gets. A mantel that was lowered, or trim added during a remodel, can end up closer than the code allows.

Signs of trouble include scorch marks, finish that has darkened or blistered near the opening, or trim that feels hot during a fire. Any of those is a reason to measure before the next fire.

We measure from the opening to each piece of wood and compare it with the code for masonry, or with the manual for a factory-built unit. If something sits too close, the estimate lists the options, such as moving the mantel, trimming back a projection or replacing the wood near the opening with a noncombustible piece.

Your fireplace repair questions, answered

Do you work on gas or electric fireplaces?

Those units go to our gas fireplace repair and electric fireplace repair services, which work from the makers' instructions. This repair service still handles the hearth, facing, mantel and masonry around them, and one estimate can cover both.

Is the fireplace inspection really free?

Yes. There is no charge for the inspection or the written estimate, and no work goes ahead unless you want it to. If you go ahead within 72 hours after the inspection, you save 10%.

Request your free estimate

Share the job details and arrange a free inspection with our local team.

  • Free inspection
  • No hidden fees
  • Family owned and operated

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