Gas fireplace venting from a family-owned team in Goldenrod

After a flood or a burst pipe

Gas fireplace manuals are blunt about water. One says a fireplace with any part that has been under water or exposed to it stays off until a qualified technician has inspected it and replaced every control and gas control that was submerged.

Our technicians follow that rule even when the unit seems to light. They check the controls, the burner and the vent, and they list the replacement parts and the vent findings separately so you can see both.

Looking inside a framed chase

A framed chase hides the vent between the fireplace and the roof. Some have an access panel, and many do not. One B-vent fireplace manual asks for the chase to be insulated like an outside wall while keeping clearances to the pipe.

Our crew checks whatever the chase lets us reach and states what it could not see. If opening the chase is the only way to settle a question about the vent, the estimate shows the access and the patch as their own lines.

A gas odor at the fireplace

Gas fireplace manuals list the same steps for a gas smell. Leave every appliance unlit, leave light switches alone and do not use a phone inside. Get out of the house at once and call the gas utility from outside or from a neighbor's phone, and call 911 or the fire department if the utility cannot be reached.

Nobody should go looking for the leak. Once the utility or the fire department says the house is safe, the fireplace stays off until a technician has found and repaired the cause.

What the written venting estimate lists

Our estimate breaks the vent job into the pieces you would want to see. Parts come by name, access openings and finish repairs sit on their own lines, and anything we could not reach is stated plainly.

Your approved price holds unless you sign off on added work. Nothing is hidden, and booking within 72 hours after the inspection puts 10% off on that same page.

• Listed vent parts for your model
• Wall, ceiling or roof access
• Finish repairs after access
• Test burn and leak check

Roof and ladder work on a vent job

Vent work happens on ladders and roofs, and manufacturers treat it with care. One manual asks installers to wear gloves and safety glasses, use extreme caution on ladders and rooftops and stay aware of wiring in walls and ceilings.

When weather or the roof surface makes it unsafe to go up, our crew says so and tells you which parts were checked from the ground or the attic. The rest is scheduled for a safer day, and nothing about the roof portion is guessed.