Factory-built fireplaces repaired with listed parts in Lorna Doone

Mesh screens and screen rods

Many factory-built fireplaces carry a mesh screen hung on rods across the opening. In one maker's parts list, the screen rods and screens appear as numbered parts sized to each model.

Torn mesh, bent rods and missing rings let sparks through. We replace them with the listed parts for your model, which keeps the screen fitted to the opening it was made for.

• Torn or loose mesh
• Bent screen rods
• Missing rings
• A screen sized to the opening

Parts for older and discontinued models

Factory-built fireplaces outlive their production runs. One maker states that it provides replacement parts, where practicable and if available, for a set period after the last date of manufacture of a model, which means some older parts do run out.

We check availability before scheduling the work, so your fireplace is opened only when the parts are in hand. When a part is gone for good, we explain the options, including replacing the fireplace as a separate installation.

Every repair follows one model's documents

Two factory-built fireplaces that look alike can come from different makers and carry different rules for parts, clearances and fuel. The documents for your model are the reference for every decision in the repair.

When a finding falls outside what the manual covers, we say so and explain how we propose to handle it. Nothing is improvised on a listed appliance.

• Parts by model
• Clearances by model
• Fuel rules by model
• Findings the manual does not cover, named in writing

Accessories added to a prefab fireplace

A factory-built fireplace's manual limits which doors, screens, grates and inserts may be used with it, and the maker lists its own accessories by model. Add-ons from other sources need a close look against that manual.

Aftermarket fans, grate heaters and decorative panels come up often. We tell you which accessories fit your model and which ones to remove before the next fire.

• Doors approved for the model
• Screens and grates from the maker's list
• Inserts tested with the fireplace
• Add-ons to remove before the next fire