Chimney inspections and repairs for Lorna Doone homes

A gas fireplace that works from the manual control but not from the remote, or one that stopped responding to its wall switch, is usually a controls problem rather than a burner problem. In Lorna Doone, a City of Orlando neighborhood, our technicians trace these faults with the fireplace's own wiring diagram and manual, and a few checks are worth doing before we arrive.

Start with batteries, in the handheld remote and in the receiver, which is often tucked behind the lower grille or in a wall box and has batteries of its own. Many receivers have a slide switch with remote, on and off positions, and if it has been bumped to off, nothing will respond. Some remotes need to be paired with the receiver again after a battery change, and the manual shows how.

Check that the wall switch, if there is one, is not controlled by a separate breaker or outlet that has been switched off. If those checks do not help, the fault may be in the receiver, the wiring between switch and valve, the valve's operator or, on electronic ignition units, the control module or its power supply.

A burnt smell, melted plastic or a unit that clicks without lighting are reasons to stop and wait for us. If gas is suspected at any stage, leave the house with everyone and call 911 or the gas utility from outside. We match replacement remotes, receivers and modules to the model on the rating plate, because a universal remote that looks right may not be compatible or may not carry the safety features the manufacturer designed in.

If a part must be ordered, you know the timing before you approve it. We are locally owned and operated. Your Lorna Doone diagnosis costs nothing, repairs are quoted in writing with honest, upfront prices, and booking within 72 hours after it gets you 10% off. The repair itself is backed by a workmanship warranty.