Gas log installation by local pros in Ocoee

Downdraft and the height of the chimney

Wind swirling around a roof can push exhaust back down a short chimney. One log set maker lists poor draft or downdraft as a cause of smoking and sooting and asks for the chimney to be at least 3 feet taller than anything within 10 feet of it in all directions.

The same manual suggests a chimney cap or a fan may help where that height is not met. Our specialists look at the chimney and its surroundings before a vented set goes in and explain the options in writing.

A burner that shuts down partway through

When a log set goes out after running a while, one maker's troubleshooting table lists several causes, each with its own fix. Our technicians check them in order before recommending new parts.

Most of these are found and fixed on the first visit, and the estimate says which one it was.

• Gas pressure too low or too high
• Logs out of position
• Soot in the flue, fireplace or damper area
• A fireplace too small for the burner
• A pilot flame lifting off its sensor
• Debris or lava granules on the burner ports

Vent-free sets and bedrooms or bathrooms

One vent-free log set manual says plainly that the heater shall not be installed in a bedroom or bathroom. The state code keeps appliances out of those rooms too in section 303.3, and its exceptions for unvented heaters cover only a single small wall-mounted heater under strict conditions.

A log set in a bedroom fireplace is not one of those. Our specialists steer a bedroom fireplace toward a vented option and explain the reason in the written estimate.

Handing over the set and the manual

Before our crew leaves, we show you how to light the set, adjust the flame and shut it down, where the shutoff valve is and where the damper clamp sits. The manual stays with you, open at the pages you will use.

One maker says its rating plates and warning tags must never be removed, since they identify the appliance and its safety requirements. We leave them in place and show you where to find them.

Add-ons that do not belong to the set

Glass beads, extra logs and decorative extras are tempting additions. One maker lists adding accessories to its burner system among the reasons a set smokes or soots and says to shut the burner down and take off anything that does not belong.

Our crew removes non-listed extras during service and explains why. When you want a different look, we show you the accessories the listing for your set actually includes.