Cracked panels and worn fireplace parts fixed in Paradise Heights

Fuel that belongs in a factory-built fireplace

Manufacturers write their fuel rules plainly. One maker calls for solid wood only, preferably dry, well-seasoned hardwood, and warns against treated wood, charcoal, coal, trash, driftwood, plywood and other wood products made with binders.

The wrong fuel burns hotter or dirtier than the firebox was tested for, and the damage shows up as cracked panels and warped metal. When we repair a unit, we also go over what goes into it, so the new parts avoid the same fate.

• Dry, well-seasoned hardwood
• No treated wood or plywood
• No charcoal or coal
• No trash or driftwood

Decorative tops on metal chimneys

Decorative shrouds dress up the top of a metal chimney. Sections R1004.3 and R1005.2 of the residential code permit a shroud at the top of a factory-built chimney only if it carries a listing and label for that exact system and goes on the way its maker instructs.

An unlisted shroud can trap heat and change how the chimney drafts. If your house has one, we check for its listing, and if there is none, we explain the options for replacing it with a listed top.

Keeping the fireplace records together

Paperwork is part of a prefab fireplace. One maker asks the installer to leave the manual with the appliance and asks the owner to keep it for future reference, with the model, serial number and installation date recorded.

We add our own record to that file, with the parts replaced, their numbers and the date. The next person who services the fireplace, or the next owner of the house, starts with the full history.

Who works on your prefab fireplace

Prefab repair is parts work, manual work and careful handling of a steel appliance inside a finished wall. Our family-owned team handles the identification, ordering and fitting, from the first look at the rating plate to the last retainer.

The person who inspects your fireplace explains the scope, and the crew that returns works from that written plan. If the result is wrong in any way, our 100% satisfaction guarantee brings us back.