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Gas log installation sized to your Timberleaf fireplace

We check the flue, the damper and the firebox against the log set manual before anything is ordered. No charge for the inspection in Timberleaf.

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The written gas log scope for your Timberleaf home

Before any log set is ordered for your Timberleaf home, each of these is confirmed in person.

  1. Fireplace type and whether it suits a log set
  2. Gas type on the rating plate against your supply
  3. Shutoff valve location and access
  4. Burner pan set level on a smooth floor

Log set know-how from our Timberleaf crew

Notes from our gas log installers working in Timberleaf.

Running a vent-free set with the damper open

Some vent-free sets can also be run as vented appliances. One manual says that in that case the damper must always be open, a damper clamp accessory is installed and the thermostat function is prohibited, so the set is operated manually.

Running vented also removes the need for noncombustible facing above the opening in that manual. Our specialists explain when this configuration makes sense for your fireplace and set it up so nobody closes the damper by mistake.

Cleaning products and a warm vent-free set

Household products behave differently near a heater. One vent-free manual asks owners to turn the heater off before using furniture polish, wax, carpet cleaner or similar products, since heated vapors can leave a white powder residue in the burner box or on nearby walls and furniture.

The same manual says not to run the heater where flammable liquids or vapors are used or stored, or in dusty conditions. Our technicians cover points like these at the handover.

A cracked or broken log

Logs do wear out. Gas fireplace manuals we work from say not to operate the appliance if any log is broken, since a broken piece changes where the flame goes and can lead to soot.

Replacement logs have to be the ones listed for your burner. Our crew identifies the set, orders the matching log and places it by the diagram, and when a matching log no longer exists, we explain the options for a new set.

Discoloration on the grate

Owners sometimes worry when the metal grate under the logs changes color. One maker notes that discoloration is common on the grate after burning.

Discoloration alone is not a reason for repair. Our technicians check that the grate is intact, sits where the manual shows and holds the logs in position, and they tell you when a change is cosmetic and when it is not.

Carbon monoxide alarms near a log set

Any home with a gas log set should have working carbon monoxide alarms, placed and tested as their maker directs. If an alarm sounds, get everyone outside, call 911 from outside and leave the logs off.

Symptoms such as headaches, dizziness or nausea while the logs burn deserve the same response. Once responders say the house is safe, the burner, the damper and the flue all need a qualified check before the set runs again.

What people in Timberleaf ask about gas logs

Our gas log team in Timberleaf answers the usual questions here. Call about anything else.

Can I keep the glass doors closed while the logs burn?

No. Log set manuals we work from require glass doors to be fully open while the burner runs. One vented set also needs slots in the door frame when it blocks airflow to the fireplace floor.

What makes gas logs turn black?

Steady black soot on the logs is a sign of incomplete combustion. One maker says to move the affected logs so flames touch them less, following the placement diagram. If the soot keeps coming back, have the set checked.

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