Cracked panels and worn fireplace parts fixed in Christmas

Replacing broken door glass

Door glass on a factory-built fireplace is tempered and sized to the maker's door frame. Chips at the edge and cracks across the pane mean the doors should stay out of use until the glass is replaced.

We order the replacement for your door model, fit it with its gasket or clips as designed and check that the doors swing and close the way they should afterward.

• Glass ordered for your door model
• Gasket or clips fitted as designed
• Door swing and closing checked

The ember strip at the front edge

An ember protector ships with some factory-built fireplaces, as a galvanized sheet metal strip fitted between the hearth extension and the bottom front edge of the fireplace. One maker's manual says it protects against glowing embers falling through that joint.

When a hearth has been redone, that strip is sometimes lost. We check for it and fit the maker's part or the specified strip before the joint is closed again.

• Strip present under the front edge
• Maker's part or the specified sheet metal
• Joint closed once it is in place

Rattles, ticks and pops from a prefab unit

Steel expands as it heats and contracts as it cools, so a factory-built fireplace ticks and pops as a fire starts and dies. A new rattle, a loud bang or a change in the sound can point to a loose panel, a free damper weight or a separated joint.

Tell us when the sound happens and where it seems to come from. We match that description with what we find in the firebox and along the chimney.

Who works on your prefab fireplace

Prefab repair is parts work, manual work and careful handling of a steel appliance inside a finished wall. Our family-owned team handles the identification, ordering and fitting, from the first look at the rating plate to the last retainer.

The person who inspects your fireplace explains the scope, and the crew that returns works from that written plan. If the result is wrong in any way, our 100% satisfaction guarantee brings us back.