Chimney repair, cleaning and fireplace service in West Colonial

When a gas fireplace will not turn off, or its flames stay on after the switch or remote says off, it needs prompt attention. West Colonial is an Orlando neighborhood that the city recognizes, and for owners there facing that problem, the first step is to shut the fireplace down safely using the method the owner's manual describes.

Most gas fireplaces have a manual shutoff: a valve or knob on the gas control behind the lower grille, or a key valve on the wall or floor near the fireplace. The manual shows where it is and how to use it. Turning that control to off stops the gas to the fireplace. If you cannot find or reach it, or if it does not stop the flame, shut off the gas supply at the meter only if you know how, and call the gas utility.

If gas is suspected, or the fire is behaving in a way that alarms you, get everyone out first, then phone 911 or the gas utility once outside. Once the fireplace is off, leave it off until it is checked. A flame that stays on usually points to a fault in the remote receiver, the wall switch wiring, the valve operator or, on some units, the control module.

A stuck valve is a repair that must use the manufacturer's listed part for your model. Our technicians test the switch, the remote and receiver, the wiring and the valve, and replace what has failed with parts from the maker's list. We also check the pilot, burner and venting while the unit is apart. Before we leave, we show you how to shut the fireplace off manually, so you know next time.

Diagnosis in West Colonial costs nothing, and our family owned and operated team prices the repair in writing first. Save 10% on any service booked within 72 hours after the free inspection. Our 24/7 emergency line takes urgent fireplace calls, and our work is 100% satisfaction guaranteed.