Chimney repair, cleaning and fireplace service in Hibiscus

A gas fireplace that lights and then shuts itself off a little later is a pattern with a short list of likely causes, and owners in Hibiscus, an Orlando neighborhood in Orange County, can help us narrow it down before we arrive. Note how long it runs, whether the pilot stays lit after the burner goes out and whether the shutdown happens every time or only on some days.

Many gas fireplaces have safety devices that turn the gas off when something is not right. A dirty or weak flame sensor or thermocouple can stop proving the flame and close the gas valve. On vent-free units, an oxygen depletion sensor can shut the appliance off when dust on the pilot distorts its flame. A blocked vent termination outside, or a vent that was disturbed by roof work, can cause a direct-vent unit to shut down as it heats up.

Some units have a thermostat or timer on the remote that switches them off as designed, which is worth ruling out first. The manual for your model lists the owner's checks, such as remote batteries and thermostat settings, and those are fine to try. Beyond that, leave the controls and the burner alone. Do not wedge anything against a button or try to override a safety device.

Suspect gas? Get everyone out of the house, then call the gas utility or 911 before anyone else. Our technicians clean and test the pilot and sensors, check the vent and termination, look at the logs and burner and compare what they find with the manufacturer's service information. Parts are matched to the model on the rating plate, and we tell you if one has to be ordered.

Orlando Chimney Service is family owned and local. The Hibiscus inspection is free, and the repair is written up with its price before any work. Book within 72 hours after the inspection and take 10% off, and our gas fireplace repairs are 100% satisfaction guaranteed.